Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Center Section

  • You can find nearly all the answers to your questions in the intuitive Help Center section included in’s Control Panel. It offers an ever–enlarging knowledge base with frequently asked questions and detailed instructional articles contributed by our skillful client support staff.

  • Top quality support service
  • How–To Videos

  • For people who would like to discover how to deal with a common problem by watching a video tutorial, we’ve added a compilation of video tutorials to our Control Panel. All the video tutorials are short and easy to understand. They offer step–by–step demonstrations of different web site management operations.

  • Intuitive help center
  • A One–Hour Support Ticket Response Time Guarantee

  • We back up our semi–dedicated servers with a round–the–clock client support service and a sixty–minute response time guarantee. Our experienced tech support engineers will be online around the clock to attend to your inquiries and to settle any issue that you may come across. Just send a help request from the Help section and we will reply to you instantly.