Installation and Troubleshooting
Read more about the services offered by the Installation & Troubleshooting feature, which comes as standard with our VPS and Dedicated Servers.
If you get your own web server, you shall have more liberty on what you are able to install and run when compared with a shared web hosting account. With a shared service, you have access only to your own account, so you're not able to install server-side software. While this is not a predicament for the majority of script-driven apps, there are a few that have particular requirements and need certain software to be present on the server either for some additional functionality or for them to work at all. If you have practical knowledge, you will not have any difficulties to run the machine, but if you don't, you may simply not have the skills to handle everything and use the script applications that you want. If this is the case, you can use our Installation & Troubleshooting upgrade, so our system admins can set up everything for you and help you with any issues that you could face.
Installation and Troubleshooting in Dedicated Servers
In case you require our upgrade for any reason, you'll be able to add it to your dedicated server with a couple of clicks from your billing Control Panel or if you need some custom work on the server as soon as it is put in place, you can acquire the upgrade during the signup process and inform us what exactly you need to be done, so everything shall be ready once your server is working. 60 minutes of custom work are added to your account each and every time you acquire the upgrade, so you can use this service as many times as you require. If some task requires less time to be carried out, you'll not lose the remaining minutes and they shall be available for future tasks. Our upgrade will allow you to focus on creating and advertising your sites without spending time on maintaining the dedicated server or the software set up on it. You'll be able to employ it if you also use our Managed Services upgrade, but the 30 min it provides aren't enough to execute all tasks which you require.